Privacy Policy

Privacy Policy 

Effective Date: February 18, 2026 Entity: Jagmohan Lal Shivratan Lal Jewellers (“the Firm”, “We”, “Us”) Location: Patna, Bihar, India  At Jagmohan Lal Shivratan Lal Jewellers, we value the trust you place in us when choosing your jewelry. We are committed to protecting your “Digital Personal Data” in accordance with the laws of India. This policy explains how we collect, use, and safeguard your information whether you visit our store in Patna or interact with us digitally.   
  1. Information We Collect
We only collect information that is necessary to provide you with our services. This includes: 
  • Identity & Contact: Name, phone number, email address, and physical address (for billing/shipping). 
  • KYC Documents: As per Indian law for high-value jewelry transactions, we may collect PAN Card or Aadhaar details (masking digits where required). 
  • Transaction Details: History of your purchases, invoices, and payment status (we do not store your full credit card or bank credentials on our local servers). 
  • Special Dates: Birthdays or anniversaries (if voluntarily shared) to provide personalized offers. 
  1. Purpose of Collection
We use your data for the following “Specified Purposes”: 
  • To complete your jewelry purchases and issue legal tax invoices. 
  • To comply with government regulations regarding gold and gemstone sales (PMLA guidelines). 
  • To provide updates on your jewelry repairs or custom orders. 
  • To send you exclusive Patna store offers or new collection launches via SMS or WhatsApp (only with your explicit consent). 
  1. Consent & Your Rights
Under the DPDP Act 2023, you are the “Data Principal” and have the following rights: 
  • Right to Withdraw: You can withdraw your consent for marketing at any time. 
  • Right to Correction: You may request to update or correct any inaccurate personal data. 
  • Right to Erasure: You can ask us to delete your data once the legal retention period (for tax/audit) is over. 
  • Right to Grievance: You have the right to lodge a complaint if you feel your data is mishandled. 
  1. Security & Data Storage
  • Protection: We implement reasonable security safeguards, including encryption and restricted access, to prevent unauthorized access or data breaches. 
  • Location: Your data is stored securely within India. 
  • Third Parties: We do not sell your data. We only share information with trusted “Data Processors” (like secure payment gateways or delivery partners) who are contractually bound to protect your privacy. 
  1. Children’s Privacy
We do not knowingly collect personal data from children under the age of 18 without verifiable parental consent. 
  1. Contact & Grievance Redressal
If you have questions about your data or wish to exercise your rights, please contact our Official Contact
  • Website:https://jagmohanlalshivratanlal.com
  • Address: Jagmohan Lal Shivratan Lal Jewellers, Chowk City, Patna Bihar- 800008
  • Email:  enquiry.jlsl@gmail.com 
  • Phone:+91 7050290290 
  Note: We may update this policy periodically to reflect changes in law or our store practices. Please review this page for the latest version.